Refund policy
RETURN
After the product is returned, you will receive your refund in your original payment method up to 14 business days.
Kindly provide the following details:
· Order Number
· Payment Method
· Details of Your Payment
Note: The refunded amount will be issued excluding the following:
1) The shipping fees paid for delivering the order to your address.
2) The return shipping fees for collecting the item from your address (Unless it's a defective item).
REFUND
After the product is returned, you will receive your refund through your original payment method in 7 days.
Note: The refunded amount will be issued excluding the following:
1) The shipping fees paid for delivering the order to your address.
2) The return shipping fees for collecting the item from your address.
Kindly provide the following details:
· Order Number
· Payment Method
· Details of Your Payment
EXCHANGES
We have a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange.
To be eligible for a return, your item must be in the same condition that you received it in, which is unused and in its original packaging.
To request an exchange:
Kindly contact us on WhatsApp: 01126181541
Note: Shipping fees apply to deliver the exchanged item to your address
DAMAGES AND ISSUES
If you received a defective, damaged, or wrong item:
Kindly contact us on WhatsApp: 01126181541
Please include a picture of the defective item, phone number, and order number.